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Customer services

Payments

  • Currency

    All  transactions on ASH.com  are charged in U.S. Dollars.

    The final amount will be  determined by the conversion rate charged by your credit card company at the actual time of payment.

    Due to currency fluctuations, the final total shown on the order confirmation may differ slightly from the actual charge in your own currency.

  • Payment Methods

    We currently accept MasterCard, Visa, AE and PayPal.

  • Pay by Paypal

    If you choose to pay via PayPal, you will be redirected to their website to complete the purchase. For more information visit www.paypal.com.

    ASH.com reserves the right to withhold any order for security reasons. In such cases, the affected customers will be notified. We also reserve the right to cancel an order if we are unable to verify the shipping and billing information, or if we believe that the customer has placed an order with the intention of reselling the merchandise.

  • Payment Security

    We use a secure payment system to  ensure that all purchases are as safe as possible. Data transfers are protected by up to 256-bit SSL encryption, and bank transactions are conducted directly between customers and their financial institution. This ensures that no one outside our payment gateway system can access customer card details.            

    Our server also encrypts all personal data to guarantee the confidentiality and security of your transaction.


    ABOUT SSL CERTIFICATES

    For card payments, depending on the type of card and country of issue, ASH.com uses the 3D Secure payment system, which incorporates additional security measures to prevent unauthorised use of your credit card.   

    We reserve the right to withhold any order for security reasons. In such cases, we will notify any affected customers. We also reserve the right to cancel an order if we are unable to verify the shipping and billing information, or if we believe that the customer has placed an order with the intention of reselling the merchandise.